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Plant and Marine Services Ltd Terms and Conditions By booking on any one of our training courses you agree to accept and abide by our terms and conditions. Cancellations & Refund Policy Our standard 15 day cancellation policy applies to all course bookings. Standard 15 day cancellation policy Plant & Marine Services Ltd operate a strict 15 day cancellation policy for all course bookings. Demand for our courses is high and when a booking is made, other customers are turned away on the strength of that booking. Changes to Bookings – more than 15 days from the start of your course Outside of 15 days from the start of your course date we are very flexible. You may contact us at any time to request a change of course date, change of name of attendee or even choose to change your course type. We will be pleased to change your booking, subject to availability and there is no charge for this. If you know that you are not going to be able to make a date but want to keep your options open, you can opt for a course credit note whereby you can make a choice at a later date. If you decide to cancel your booking altogether then our standard cancellation fee of £15 will apply. You may also request a refund of any monies paid, up to 15 days of the start of the course you have booked. Please note our administration and handling charge of £15 for processing customer refunds. Changes to Bookings – less than 15 days from the start of your course Most bookings for courses run by Plant & Marine Services Ltd are booked many months in advance. It is therefore hard for us to re-sell any places within 15 days of the start of a course date. Any cancellations received within this time can result in lost revenue and may even affect our ability to deliver the course. If you decide you want to change your course date within 15 days of the start of your course date, you must ensure that you notify us in writing/email and we will re-list your course place for sale.
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' 01322 431020 |